Privacy Policy

Effective Date: August 20, 2026

HOT TUB ENTERPRISES, LLC, doing business as Hot Tub Doctor ("we," "our," or "us"), values your privacy and is committed to protecting the personal information you provide through our website and other communication channels.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • First and last name
  • Phone number
  • Email address
  • ZIP code
  • Information about your hot tub or spa interests
  • Preferred visit or appointment information
  • Information submitted through forms on our website
  • Any other information you voluntarily provide when contacting us

We may also automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests
  • Provide information about our products and services
  • Schedule appointments or showroom visits
  • Follow up regarding inquiries
  • Provide customer service
  • Send updates related to your request
  • Send promotional offers, discounts, and other marketing communications when you have provided the appropriate consent
  • Improve our website, products, services, and customer experience
  • Maintain records of communication and consent
  • Comply with applicable legal and regulatory requirements

3. SMS Communications

If you separately opt in to receive SMS messages from Hot Tub Doctor, you may receive text messages related to the purpose for which you provided consent.

Depending on the consent you provide, messages may include:

  • Customer inquiry follow-ups
  • Appointment or visit scheduling
  • Customer service communications
  • Product or service updates
  • Promotional offers
  • Discounts and special events

Message frequency may vary.

Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.

SMS consent is not a condition of purchasing any product or service.

Marketing and non-marketing SMS consent are collected separately where applicable.

4. Sharing of Information

We do not sell or rent your personal information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information with service providers who assist us with website operations, customer service, communications, scheduling, technology, or other business functions, provided that such providers use the information only as necessary to perform their services.

We may also disclose information when required by law, legal process, or to protect our rights, property, customers, or users.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

  • Understand how visitors use our website
  • Improve website performance
  • Measure marketing and advertising effectiveness
  • Improve user experience
  • Provide relevant website functionality

You may be able to control cookies through your browser settings.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Your Choices and Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Opt out of SMS communications by replying STOP
  • Request information about how your personal information is used

To make a request, please contact us using the information below.

8. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

10. Contact Information

HOT TUB ENTERPRISES, LLC
DBA: Hot Tub Doctor
4001 SW 50th Avenue
Amarillo, TX 79109
United States
Phone: (806) 331-2825
Email: thehottubdoc@gmail.com
Website: https://hottubsaleamarillo.com/

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